Effective date: November 1, 2026
This Privacy Policy explains how Big Red Electric Company handles information submitted through bigredelectriccompany.com and its linked service-request and booking tools. For privacy questions, email service@bigredelectriccompany.com.
Information you provide
Our contact form requests your full name, email address, phone number, and the electrical service you need. When you request an estimate, book an appointment, or communicate with us, you may also provide a service address, appointment preferences, project details, photos, and other information relevant to your request. Please do not send sensitive identification, financial, or medical information through the general contact form.
How information is used
We use information you provide to respond to inquiries, prepare estimates, arrange and provide electrical services, communicate about appointments and projects, maintain service records, and address customer questions. Website technical information may also be used to operate, secure, troubleshoot, and improve the website.
Service providers and external services
Information may be processed by providers that support website hosting, email, appointment booking, customer communications, and service administration. Our online booking links use Housecall Pro. Information entered in its booking tools is also subject to the Housecall Pro Privacy Policy. We may disclose information when required by law or when necessary to protect rights, property, or safety.
The website displays Google Maps and Google review content through third-party services, including Trustindex, and links to social-media websites. These services may receive technical information such as your IP address, browser details, and the page you visit. When you interact with an external service, its own privacy policy and settings apply. See Google’s Privacy Policy.
Cookies and technical information
The website and its service providers may use cookies, similar technologies, and server logs to support site functionality, security, embedded content, and usage measurement. Technical information can include IP address, browser and device information, pages accessed, referring pages, and access times. Third-party services may collect information about online activity over time and across websites, particularly when you are signed in to their services.
You can review or delete cookies in your browser and adjust privacy settings with the third-party services you use. Blocking cookies or embedded content may affect website or booking features. Contact us if you prefer to request service without using the online booking tool.
Privacy requests and choices
To ask about information you have provided, request a correction or deletion, or submit a request that covered information not be sold where applicable, email service@bigredelectriccompany.com with the subject “Privacy Request.” Include enough information to identify your inquiry or service record, but do not email sensitive identification documents. We may need to verify your identity before acting on a request. Requests are subject to applicable law and any records we need to retain for service, legal, accounting, or security purposes.
For questions about how long a specific service record is kept, contact us using the same email address. A request to stop optional promotional messages does not prevent communications needed to respond to your inquiry or provide a service you requested.
Updates to this policy
We will post revisions on this page and update the effective date. Please review this page periodically for changes.
Contact
Big Red Electric Company
Email: service@bigredelectriccompany.com
Mailing address: 6860 S Bermuda Rd., Suite 200, Las Vegas, NV 89119.
Our office does not accept visitors. Electrical services are provided at customer properties.